[Coaching] Feed-back or Feed-forward?

What are the advantages of feed-forward vs. feed-back?

Feed-back is always about the past and costs therefore too much time. 65% of that time, we spend on debating with others to show how smart we are and to convince others about our great ideas. We don't even listen or thank people for their great ideas. Finally, you can't change the past!

Asking for feedback from customers

[Feed forward] is a gift

Feed-forward is a better way to coach for behavioral change. It is about helping each other instead of judging each other.

Characteristic for feed-forward

1. You have to ASK FOR INPUT/IDEAS which can help you

2. You learn to LISTEN, and not to go into a defensive position

3. You learn to treat every idea as A GIFT

4. You learn to say THANK YOU for the gift

5. You give people RECOGNITION for what they say

6. You learn NOT TO JUDGE OR CRITICIZE ideas

7. It is FAST

8. It is focused on WHAT YOU CAN CHANGE

Interesting video on Youtube from Mashall Goldsmith

The Coaching for Behavioral Change process has been used around the world with great success by internal and external coaches. Follow the steps in this series and leaders will almost always achieve positive behavioral change. Subscribe to Marshall's YouTube Page for more videos Like him on Facebook @ https://www.facebook.com/Marshall.Gol...