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businessmodelinnovation
[Commercial innovation] About the Rise of [Eco-systems] to create [Competitive Advantage]. Interesting article from Julian Birkinshaw, who is Deputy Dean and Professor of Strategy and Entrepreneurship at the London Business School. Published in HBR, August 08, 2019
The new normal for companies after Covid-19.
The future is not what it used to be: thoughts on the shape of the next Normal.
Interesting article about changing consumer behavior related to the Corona crisis and the following recovery. Predictably, consumers’ willingness to resume activities—even at a minimal level—tends to be closely correlated with their views on when the virus is under control.
5 questions will shape economic outcomes
It is possible to draw conclusions from these outcomes and define three distinct phases: flatten, fight, and future
[Covid-19] How companies can respond to protect their company during Covid-19. About war rooms, critical questions about, for example, the stability of the customer base, cash protection, etc.
Humans have become an indoor species, so buildings have a major impact on our health. The rise of the Healthy Building Movement
Zero-based design
Some interesting tips about how to succesfully transform customer journeys
1. Are all processes in your organization mapped against end-to-end customer journeys?
2. Do you have people with diverse skill sets on your journey-redesign teams?
3. Are your ideation sessions sparking true innovation or derivative ideas?
4. Is your organization as agile as your journey team?